Resume

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Thomas Knoll

Thomas Knoll

Freelance Apostle, Web Developer, & Community Developer

Greater Minneapolis-St. Paul Area

Current
  • Community Manager at Seesmic
  • Sytem Administration Team at JoiLab
  • Guild Member and Web Admin at We Know
  • Web Developer and Community Developer at EmergingLeadersNetwork.org
  • Owner at ekklesiaLab (Sole Proprietorship)
Past
  • Web Designer at Concordia University Saint Paul
  • Region 3 Mission Director Apprentice at ELCA - Evangelical Lutheran Church of America
  • Web Services Analyst at Concordia University Saint paul
  • Computer Support Specialist at Concordia University Saint Paul
  • Labor Foreman at McCarthy Construction
  • Computing Support at Concordia University
  • Co-Director of Senior High Ministry at Bethlehem Lutheran Church
  • Interim Youth Minister & Web Developer at Woodbury Lutheran Church
  • Director of Youth and Family Ministries at Bethel & Emmaus Lutheran Churches
  • Jr. High Ministry Summer Intern at Saint Andrews Lutheran Church - Mahtomedi, MN
Education
  • Luther Seminary
  • Concordia University-St. Paul
  • Tarleton State University
Connections
153 connections
Industry
Information Technology and Services
Websites

Summary

Passionate about helping people connect by making technology simple and information accessible. Develop web presence to enhance communication and collaboration for individuals, educational institutions, churches, and non-profit organizations.

Technology is just a tool to help people make the world a better place.

Specialties:

web development, community development, web design, spiritual formation, mission development, content management, collaborative communication, participatory media, writing, social networking, usability, visioning, renewal, resourcing


Experience

  • Community Manager

    Seesmic

    (Information Technology and Services industry)

    2008Present (less than a year)

  • Sytem Administration Team

    JoiLab

    (Privately Held; 11-50 employees; Think Tanks industry)

    June 2007Present (1 year 2 months)

    Help update and admin Joi's RedHat Enterprise server.

  • Guild Member and Web Admin

    We Know

    (Non-Profit; 51-200 employees; Computer Games industry)

    March 2007Present (1 year 5 months)

    We Know is a World of Warcraft (WoW) Guild on Eitrigg, populated by many exciting and active members of the crossroads of Community and Technology.

  • Web Developer and Community Developer

    EmergingLeadersNetwork.org

    (Privately Held; 1-10 employees; Online Media industry)

    December 2004Present (3 years 8 months)

    Develop, design, and maintian an on-line community to encourage and equip emerging leaders in the Lutheran tribe--helping people connect locally and think globally.

    Responsibilities include: Design; CMS development and hackery; developing new ways for people to interact, working with local cohort facilitators to increase involvement and local discussion, offering 24/7 user support and troubleshooting.

  • Owner

    ekklesiaLab (Sole Proprietorship)

    (Sole Proprietorship; Myself Only; Online Media industry)

    April 2000Present (8 years 4 months)

    Work with individuals, churches, educational institutions, and small social-communites to develop and design web presence and collaboration using blogs, CMSs, and wikis. Train clients how to utilze their on-line presence to facilitate personal interactions, and enhance their educational offerings.

  • Web Designer

    Concordia University Saint Paul

    (Educational Institution; 201-500 employees; Higher Education industry)

    October 2007February 2008 (5 months)

    Carried over most responsibilities from previous position in this move from IT to Marketing. In marketing I am additionally responsible for the design and branding of the site, email communication with prospective students, and developing new ways to engage our market.

  • Region 3 Mission Director Apprentice

    ELCA - Evangelical Lutheran Church of America

    (Non-Profit; 5001-10,000 employees; Religious Institutions industry)

    August 2006December 2007 (1 year 5 months)

    Learn through hands-on experience how to serve as a mission director, who is responsible for starting new ministires, renewing exisiting ministries, and encouraging the developement of leadership and mission in the entire region.

  • Web Services Analyst

    Concordia University Saint paul

    (Educational Institution; 201-500 employees; Higher Education industry)

    April 2007October 2007 (7 months)

    Maintain, update, and hack the university's main website; develop new web products to increase communication and collaboration; drive the university to utilize more open source solutions; train faculty and staff to maintain their departmental pages.

    Projects include: http://freshlysqueezed.csp.edu; http://support.csp.edu; http://magazine.csp.edu; http://blogs.csp.edu; http://orientation.csp.edu; as well as hacking and maintenance on the base CMS of the university.

    Projects launching soon: iTunesU, and a prospective/accepted students social network.

  • Computer Support Specialist

    Concordia University Saint Paul

    (Educational Institution; 201-500 employees; Higher Education industry)

    2000 October 2006April 2007 (7 months)

    # Networking
    Upgrade and install Cisco wireless APs and switches; IIS and Linux server install/mgmt; DNS mgmt; LDAP integration

    # Instructional Technology
    WebCT server/user/course management; WebCT course development/creation; Teach new student instructional technology training; User support; Support documentation development; Encourage the university to use more open-source collaborative tools such as wikis and blogs

    # Customer Support
    Install/admin/hack Footprints customer support tracking webware; Install/admin/hack and design customer support documentation using Mediawiki; Direct customer support for issues ranging from wireless, to Office, to file recovery; Physical repairs of IBM laptops

    # Other
    Founder/Chair: Open-source Initiative Committee; Chair: Staff Organization Service Committee; Linux support; Install/admin Wordpress-Mu as school blogging platform; Install/admin ActiveCollab for IT project management; Asks questions

  • Labor Foreman

    McCarthy Construction

    (Privately Held; 11-50 employees; Construction industry)

    June 2006September 2006 (4 months)

    Led a crew on the demolition phase of a large renovation project.

  • Computing Support

    Concordia University

    (Educational Institution; 51-200 employees; Information Technology and Services industry)

    August 2004July 2006 (2 years)

    First-line technical support for the students, faculty, and staff of Concordia Universtiy at Saint Paul, MN - a laptop university.

    Responsibilities included: phone, email, and face-to-face customer support; maintaining and developing internal and public solutions and documentation; laptop deployment, imaging, and repair; support for applicaitons, wireless networking, web CMS

  • Co-Director of Senior High Ministry

    Bethlehem Lutheran Church

    (Non-Profit; 11-50 employees; Religious Institutions industry)

    December 2005April 2006 (5 months)

    Co-director of the Sr. High ministry with my wife, Kimberly.
    - Organized and led retreats for Junior and Senior High students.
    - Coordinated the direction for the ministry with the student led youth ministry board, and the parent/adult led youth ministry team.

  • Interim Youth Minister & Web Developer

    Woodbury Lutheran Church

    (Non-Profit; 11-50 employees; Religious Institutions industry)

    December 2003August 2004 (9 months)

    - Discipled students in sharing their faith and ministering to other students
    - Designed an interactive web ministry for youth and parents
    - Worked with a ministry team to develop and plan relational and outreach events, activities, and retreats for youth
    - Vision casting future ministry opportunities with director of Senior High ministry
    - Participated in and occasionally led worship in Genesis worship (volunteer)
    - Led an Agape group for young adults (volunteer)

  • Director of Youth and Family Ministries

    Bethel & Emmaus Lutheran Churches

    (Non-Profit; 1-10 employees; Religious Institutions industry)

    December 2000July 2003 (2 years 8 months)

    - Established a youth program to unite youth of two churches - club412
    - Helped establish an Inter-generational mid-week confirmation program - FAQ
    - Helped create and lead a post-modern ministry to reach non-churched persons - 11-10
    - Updated the church's community presence through the web, publication, and signage
    - Guided youth in creating and leading worship once a month in main sanctuary
    - Managed a joint youth committee to involve parents in ministry
    - Developed relationships with youth to guide them in sharing their faith
    - Leader in 2001 National Youth Gathering in New Orleans
    - Coordinated and led bible studies, outreach events, and retreats for youth

  • Jr. High Ministry Summer Intern

    Saint Andrews Lutheran Church - Mahtomedi, MN

    (Non-Profit; 11-50 employees; Religious Institutions industry)

    April 2000September 2000 (6 months)

    - Worship leader for summer camps
    - Program design team for summer & confirmation camps
    - Counselor for summer & confirmation camps
    - Developed/Trained High School leaders for Jr. High confirmation


Education

  • Luther Seminary

    Non-Degree Seeking, Theology, Spirituality, Mission, and Culture, 20062007

  • Concordia University-St. Paul

    BA, Outreach, Missions, 19982006

  • Tarleton State University

    Post-Secondary Education, English, Math, Computer Science, 19961998


Additional Information

Websites:

Interests:

writing, web design/development, collaboration, social networking, spiritual direction, revitalization, mission development, social justice, python, WoW, reading, singer-songwriter, usability, life-change, visioning, long-tail, Linux, open-source

Groups:

LinkedInnovators, LinkedInnovator CityHost, #joiito, WeKnow, Emerging Leaders Network (ELN), HighEdWebDev, Higher Education Web Professionals Association (HEWPA), Benedictine Oblates, Electronic Frontier Foundation (EFF), CreativeCommons

  •    LinkedMinnesota member
  •    Accelerate The Cluetrain Manifesto member
  •    Refresh - Promoting design, technology,and usability. member
  •    "friendfeed" friends member
  •    SOBCon08 member
  •    Web Standards Design + Development member